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    Statement: All of our products have been test by sample phone, you can trust that your problem can be solved for sure!
    1. How do you protect my privacy?
    2. Why I get no reward points?
    3. Nokia S60 & S40 theme installation manual
    4. Security warning - certificate error
    5. Why I can not activate my products?
    6. When I run MyPhone, I get error flash content: 4
    7. The weather and RSS reader in MyPhone don't work.
    8. When enter City name or app name in the MyPhone input field, the app quit to menu?
    9. I can't add some of my applications in MyPhone such as Opera mini.
    10. I cannot find any contact in MyPhone when I want to send a SMS?
    11. I have missing icons in MyPhone v2.40, how to solve it?
    12. Can I add customize icons for my apps in MyPhone?
    13. Nokia S60 & S40 screensaver installation
    14. Video ringtone installation
    15. File corrupted? Flash lite player update
    16. The icons in theme are not all in same color style, pretty frustrating
    17. Missing of the download file? Wanna redownload again
    18. Blackberry theme installation
    19. I've download a theme for my BlackBerry, but how could I activate it?
    20. How to delete a theme on my BlackBerry?
    21. I've install a theme and activate it. But I can't find some of my applications.
    22. I installed Win7 style theme on my BlackBerry, but there's no menu effect at homescreen, why?
    23. How to bring my favorite apps to the home screen in a theme on my BlackBerry?
    24. Mini SMS/Mini Email only shows *Empty* and I cannot add anything?
    25. I cannot activate Super QWERTY/Mini Email/Mini SMS, popup "IO Exception! : APN is not specified"
    26. I cannot activate Super QWERTY/Mini Email/Mini SMS, popup "IO Exception! : Tunnel failure"
    27. I can't launch some applications in Super QWERTY, what should I do?
    28. Contact our service team by email & call support


    How do you protect my privacy?

    We are keenly aware of the trust our users place, and our responsibility to protect their privacy. All your information will not be disclosed to any other third parties. We use HTTP SSL to transfer data when you shopping at our shop. So please feel assured.


    Why I get no reward points?

    If you purchase our products at our affiliate site, there's no reward points. If you purchase at our own shop, please contact us by cs@mmmooo.com



    S60 & S40 theme ui installation manual
    1. Transfer & Method
    From PC
    If you have a PC with infrared, USB cable or Bluetooth, you can install themes with it.
    • WITH INFRARED:
      In your phone menu, select Connectivity and Infrared. Place your phone so that the infrared
      ports in your phone and in your computer are in direct line of sight to each other.
    • WITH USB CABLE:
      Attach your phone into the USB cable. By using your PC Suite install the theme.

    • WITH BLUETOOTH:
      In your phone menu, select Connectivity and Bluetooth. Send the SIS file to your phone.
    From OTA
    Find the theme download by air, it may hint you to install once you purchased it, and may be
    saved in your folder like 'my document'. Kindly note the theme UI file's format is as .sis, .sisx,
    .nth, .thm, .utz and so on, or .zip/rar for theme packs.
    Series 60 phones:
    Download the .sis file to your PC, and then install the file with Nokia Pc Suite or copy it to your phone and install it in File Manager. Once installed, the file is visible in Themes.

    Series 40 phones:
    Download the .nth file to your PC and then copy it to your phone's theme folder. You can access the theme through Settings-Themes.
    2. Installation:
    • S60:
      When installing to S60 3rd phones, you may have to revise as this: tools-> settings-> App.mgr. -> optional-> settings: software installation (all), online certif. check (off).
      This will help you to solve and skip the "security warning - certificate error" pop-up.

    2 3 4
    Also, for former version themes, you may meet "not compatible, go anyway" pop-up, just going on.
    Our theme and app is a passive content, its safety and security (the pop-ups are from the former version theme creator tool not the theme self! All of our themes are proved and tested by sample phones and will never injure you system.

    • S40:
      Make sure you download a .nth format theme UI file. if you download a .zip format, kindly revise it to .nth format directly by change its suffix.
    3. Steps of using theme from mobile phone
    • Go to "Menu"->"Themes"
    • Select the theme that has just been installed
    • Select Menu->Options->Apply

    Why I can not activate my products?

    Make sure you have entered the right IMEI number when shopping. Choose a full package data plan or WiFi which can access to the http serve(Wap data plan is not applicable). Then just press navi key to activate. If you still have any question, kindly email to cs(at)mmmooo.com


    When I run MyPhone, I get flash content error : 4

    It usually due to the limit of phone memory. As the phone has limited memory which will be allocated to the running applications. So when you are running too many applications, the phone can not allocate enough memory to run MyPhone. The solution is to close some of your applications or reboot your phone. Eventhough you meet this problem, you can go on operate MyPhone.


    The weather and RSS reader in MyPhone don't work.

    Those services are based on http serve. So make sure you have chose a full package data plan which can access to the http serve or Wifi to use those functions.


    When enter City name or app name in the MyPhone input field, the app quit to menu?

    After input or edit the city or app name, make sure press 'enter' to confirm(this will make the cursor stop shining, and get out of the field). Fore more you can refer our help PDF or online video at youtube.


    I can't add some of my applications in MyPhone such as Opera mini.

    MyPhone only supports Symbian apps now. You can check if your app is supported in App. Manager>view details>format.

    I cannot find any contact in MyPhone when I want to send a SMS?

    When sending a SMS, you can search a contact by clicking the input field and type the name and then click other place out of the search field. The contacts will show automatically. If your contacts are on your SIM card, MyPhone cannot display it. Please copy it to your phone memory.

    I have missing icons in MyPhone v2.40, how to solve it?

    Please click here to see the solution at our blog.

    MyPhone exits when I send a SMS with MyPhone interface on my Nokia 5800.

    Please click here to see the solution at our blog.

    Can I add customize icons for my apps in MyPhonse?

    No, you can only choose the embedded icons in MyPhone. We will add more icons in the future.

    Nokia S60 & S40 screensaver installation

    Firstly, download the .swf file to your PC.

    Series 60 phones: Copy the file to your phone memory (data or installs folder, for example) or memory card, then go to Themes - Power saver. Then in the Animation section select the file just now saved in the gallery.

    Sometimes, it need you to reboot to the phone to make setting active!



    Installation of video ringtone calls
    • Download the .3pg file to your PC
    • Copy the file to your phone's gallery/folder.
    • S60: Go to your phone's setting section, in the ringtone field to select the xxx.3gp or xxx.mp4 file as the ringtone file.

      S40 and : You can access the file by Click the left key, to assign it to your video ringtone or Wallpaper.

    Phones which support video ringtone:

    • Nokia: All
    • SE:

    File corrupted? Flash lite player update

    To use our flashlite based applications. Old models as Nokia E50, E60, E61, E62, E65, E70, N71, N72, N73, N75, N80, N91, N92, N93, 3250, 5500, and 5500 sport need to update to flash lite 2.1 player: Adobe mobile center or download it directly at our site: http://wap.immmooo.com/fl.sis


    The icons are not all in same color style, pretty frustrating

    If you meet some icons such as the 3rd part icons or the new icons in the new phones, such as the most new Nokia E71 or 5800 XM, you may found some of the icons are not in a same system color, and it's ugly. You can email to us at: cs(at)mmmooo.com, we have prepared all the updating and replaced file to you!


    Missing of the download file? Wanna redownload again

    Kindly send us the buying form email or .pdf from the vendor(our partner sites which sell our product), so we can confirmed you bought at our partner sites; If you bought at our own site, you can just give us the order email id, then we can confirm what you bought.

    And the service email is: cs(at)mmmooo.com


    Installation of BLACK BERRY

    We strongly recommend you use BB 4.2 version, cuz only 4.2 or higher version can enjoy entire fresh looking theme.

    • Download the following file to your PC
    • Unzip the file to your Desktop
    • Connect your Blackberry to your computer
    • Open up Desktop Manager - Application Loader - Add.(if your BB has never load a theme before, you need a theme reader, we also provider it within the zip file)
    • Find the file called 'Themes.alx' and hit 'OK'.After the installation finishes, you can now change your themes by going to Settings - Options - Themes.

      Hint: the phone will restart to complete the installation
    Faqs:
    1. Theme won't install through my Blackberry desktop manager. It says no action required or nothing new found, what is wrong?
    Make sure you have selected the correct OS version of the theme. Also make sure you have the newest desktop manager installed. Older desktop managers will not install the new themes correctly. The solution to the "No additional applications designed for your device
    were found" error can be found here: http://blackberryfaq.com/index.php/Application_Loader_Error
    NOTE: For people with Curve 8320 - make sure you have Desktop Manager 4.3 which can be obtained thru Blackberry.1
    2. Ok, my desktop manager shows the theme I purchased installed, but I dont see it under my phone's themes, HELP?
    After you successfully install your new themes thru the desktop manager, it is always required to do a hard reboot via a battery pull.
    3. Why is the theme showing up in my applications menu and not the theme menu?
    The theme you installed is not compatible with your Blackberrys OS. Make sure to install the correct theme based on your OS.
    4. How do I change the font size for email and other text?
    Due to reasons beyond my control, all custom themes lock the ability for user changes in font styles and sizes. If I receive many complaints about a particular themes font not displaying correctly, I will fix it and supply you with a free upgrade.
    5. How do I hide, reveal and rearrange my icons?
    To hide a Home screen icon on a BlackBerry Wireless Handheld:
    1 - Select an icon on the handheld Home screen.
    2 - Press the Alt key and click the trackwheel.
    3 - From the drop down menu select Hide Icon.
    To reveal a hidden icon on the Home screen:
    1 - Select any icon on the handheld Home screen.
    2 - Press the Alt key and click the trackwheel.
    3 - From the drop down menu select Show All.
    To rearrange/move the icons on the handheld:
    1 - Press the ALT key and select an icon you would like to move by clicking the trackwheel.
    2 - Select 'Move Application' from the dialog box.
    3 - Using the trackwheel, move the icon to the desired location.
    4 - To place the icon, click the trackwheel.
    6. I have a T-Mobile 8320 and the Wi-Fi icon is not displaying correctly, can you fix this?
    Unfortunately the 8320's new Wi-Fi icon is something that I cannot control the appearence of. Hopefully in the near future fixes will be supplied to Blackberry developers to correct the issue.
    7. When I use my own wallpaper your theme does not look right, why is this?
    My themes all come with a custom background. The theme is designed to be used with the accompanying background image. I cannot guarantee how the use of your own wallpaper will effect the original theme appearance.
    8. My OS is version 4.3, but your theme only shows up to 4.2.2, HELP?
    Yes! My theme will work for version 4.3 OS, please go ahead and use the 4.2.2 file, if you have issues email me.
    9. How do I find my Blackberrys OS (Operating System) version?
    Open an email and in the body type "Myver" and hit the space bar key. You will see your blackberry model and OS version appear. The frst 3 numbers are your OS version.
    10. Would you make custom themes for my company upon request?
    Yes, I do make customized themes for your Company. Creating themes, icons and graphics takes a considerable amount of time to do. Please feel free to send me your request for a customized company theme.
    11. Ok, I tried everything, NOTHING WORKS HELP!!
    Ok, email us and we will walk you thru it, dont panic!!

    I've download a theme for my BlackBerry, but how could I activate it?

    For OS 5.0, there will be a popup to ask you if you want to activate the new theme.
    For OS 4.7 and lower, Go to Option>Theme, move the cursor to the theme you want to use and click trackball to activate.

    If you cannot find the theme in Theme list, please reboot your phone with alt+right shift+del key or try to reinstall it.

    How to delete a theme on my BlackBerry?

    To delete a theme on your BlackBerry, you can go to Option>Advanced options>Applications(Option>Applications in OS 5.0), move the cursor to the theme you want to delete, click BlackBerry key and choose Delete. Or you can connect your phone to your PC and use DM to delete it. If all these don't work, please go to Option>Applications>BlackBerry Key>Modules, find the module of the theme and delete it.

    I've install a theme and activate it. But I can't find some of my applications.

    Usually the applications will be located under Downloads folder or Apps folder or home screen. If you cannot find your apps, please update your theme to the newest version or contact us with cs@mmmooo.com


    I installed Win7 style theme on my BlackBerry, but there's no menu effect at homescreen, why?

    Menu effect only works on 4.6 and upper OS. Please check your OS version.


    How to bring my favorite apps to the home screen in a theme on my BlackBerry?
    Go to your icon screen. Move the cursor to the icon you want to appear in the homescreen. Click BlackBerry key and choose move. Then bring it to the upper row, click trackball to save. Please notice that only the first few icons will appear in homescreeen, this is due to the amount of homescreen icons.

    Mini SMS/Mini Email only shows *Empty* and I cannot add anything?

    This is due to the language setting of your phone. If you're using your BlackBerry with a non-English language, please set your phone's language to English and add contacts in Mini Email and then set the language back.

    I cannot activate Super QWERTY/Mini Email/Mini SMS, popup "IO Exception! : APN is not specified"

    This is due to your network setting. Your APN is not set first. Please go to Option>Advanced>TCP/IP, enter the APN settings according to your carrier.

    I cannot activate Super QWERTY/Mini Email/Mini SMS, popup "IO Exception! : Tunnel failure"

    This is due to your network setting. You choose to use wifi connection but your wifi is not connected yet or your phone doesn't support wifi.

    I can't launch some applications in Super QWERTY, what should I do?

    Super QWERTY cannot launch some apps now, please send your application name with your phone's model & OS version to cs@mmmooo.com. We will check it.

    Contact our service team by email & call support